Tuesday, August 11, 2009

Big Brother Attacks Bloggers

At risk of subjecting this blog to an enforcement action by either the NY Times, or perhaps a government regulatory authority, below is a reprint from today's article in the NYT that points to yet another new layer of Big Brother's oversight over us all. and strikes at the heart of marketing messages.

This writer is far from being a Libertarian, and otherwise leans towards pragmatic forms of governmental regulation, regardless of the industry or the issue.

That said, the NYT points to yet another new government initiative to regulate freedom of speech that is potentially alarming. This new initiative targets of all people, bloggers.

The upshot, as interpreted by a select group of jailhouse lawyers, suggests that the FTC is aiming its cross hairs on all blogs that endorse or recommend products. According to this article, the FTC proposes to go after any blogger that fails to disclose whether they've received any type of compensation, even if limited to free samples, in exchange for mentioning any product.

Wow.

The ramifications of this new initiative would cause some to take out a calculator and try to analyze the actual cost to small and large businesses of conforming to yet another wave of government regulation in a business environment that has everyone struggling to make ends meet. The cost of complying with the proposed initiative is guestimmated to be in the tens of billions of dollars.

No doubt this is time to re-direct our children to pursuing careers in the legal industry, as this is a harbinger for that group.

Notice Those Ads on Blogs? Regulators Do, Too

By STEPHANIE CLIFFORD

BLOGGERS, be warned. Advertisers, you too.

Two of the National Advertising Review Council’s investigative units plan to announce Tuesday their first decisions involving blogs. Their recommendations call for clear disclosure when a company is sponsoring a site or paying for product reviews.

That’s nothing shocking, but it’s part of a sharper focus on the relationships between bloggers and advertisers. Attorneys general and the Federal Trade Commission, which is about to expand its endorsement guidelines to include blogs, are investigating the area, along with the self-regulatory groups.

“It’s something everyone in the consumer protection area is newly focused on,” said C. Lee Peeler, the chief executive of the National Advertising Review Council, which sets policies for the advertising industries’ self-regulatory programs. “One of the issues of advertising in new media is, is it clear that it’s paid-for advertising, or does it look like something else?”

Paid-for advertising includes paid blogging, the programs’ recommendations make clear. One of the cases concerns Urban Nutrition , a company that sells supplements like MiracleBurn, an appetite suppressant. The Electronic Retailing Self-Regulation Program, an investigative unit of the National Advertising Review Council for the e-commerce industry, examined some of that company’s marketing after a competitor filed a complaint.

Urban Nutrition was running Web sites like WeKnowDiets.com, and GoogleDiets.com, which were “formatted as independent product-review blogs,” according to the investigative unit’s statement. The investigation found problems with the sites, including that Urban Nutrition didn’t disclose it was paying bloggers for the reviews, that it portrayed the sites as independent, and that the blogs featured accolades like “Customer Choice Awards” when “the marketer’s product appears to be permanently featured as the selected product,” the organization’s statement said.

“For paid-for statements about products, the traditional principles apply,” Mr. Peeler said, and here, the principle was that advertising needs to be marked as such. “That shouldn’t be a surprise to anyone,” he said.

The investigative unit asked Urban Nutrition to prominently disclose that it owned the Web sites and that it was sponsoring reviewers, along with adding contact information to the sites and changing some other claims. “The company is currently in the process of making all the changes recommended by E.R.S.P., as well as additional changes Urban Nutrition volunteered to make,” said Thomas Cohn, a lawyer at Venable, which represents Urban Nutrition.

The other decision concerns the marketer Herbal Groups, which makes the prostate supplement Prostalex Plus. The National Advertising Division, another unit of the review council, handled this case.

Herbal Groups had been running a “Prostate Health Blog,” which published items about prostate function with promotions for the Prostalex product. The entire blog constituted an advertisement, the N.A.D. said, and Herbal Groups took down the blog at the beginning of the N.A.D.’s inquiry.

“We came to a mutually agreeable solution,” said Scott Schalin, president of Herbal Groups, in an interview. The N.A.D. also recommended that the company stop making certain claims about the supplement in its ads, which Herbal Groups said it would do.

These self-regulatory programs are voluntary, but if companies refuse to participate or comply, the programs can refer complaints to the F.T.C. And the F.T.C. can sue those it sees as violating guidelines.

The F.T.C. is close to updating its guidelines on endorsements and testimonials for the first time since 1980. Its proposed guidelines go further than the self-regulatory bodies have, saying that bloggers must disclose not only when they are paid by a company, but also when they receive a free product.

As an example, the F.T.C. cited the fictional case of a video blogger who receives a free copy of a new video game system from its manufacturer for review. “The readers of his blog are unlikely to expect that he has received the video game system free of charge in exchange for his review of the product,” the commission wrote. As this fact would likely affect how credible consumers find the review, the blogger should disclose that he received the game free.

That’s something advertising and retailing groups have bristled at, arguing that this sort of promotion occurs all the time offline. Major industry associations including the Electronic Retailing Association, the American Association of Advertising Agencies, the Association of National Advertisers, and the Word of Mouth Marketing Association, among others, all filed comments with the commission taking issue with the proposed guidelines.

“It’s an example of the F.T.C.’s failure to understand the medium and appreciate the nuances,” said Linda A. Goldstein, a partner at the law firm Manatt, Phelps & Phillips, which represents several industry groups. “It’s not uncommon for marketers to provide the blogging community with samples of their product or service, but the company has no control over what the blogger writes.”

Besides, she said, companies regularly host free events or send samples to journalists in the hopes of attracting coverage.

“It’s analogous to a studio inviting critics to a free premiere. Taken to its logical conclusion, those critics would have to disclose in their review that they were allowed to see the movie for free,” she said.

The commission’s comment period is now closed, and it is expected to issue final guidelines soon.

Meanwhile, bloggers and advertisers are under pressure from state attorneys general. In June, Attorney General Andrew M. Cuomo of New York noted in a settlement with seven electronics retailers that in addition to illegal practices, “all of these companies obtained fake ‘consumer testimonials’ through Web sites that claim to be impartial consumer-based ‘rating’ Web sites” but were not.

In July, in what Mr. Cuomo’s office said it believed was the first such case in the nation, it settled with a cosmetic-surgery company called Lifestyle Lift, charging that company employees were posting fake positive reviews about its services on various message boards and sites, a practice known as “astroturfing.” Lifestyle Lift stopped the postings and paid $300,000 to the state.

“My office has and will continue to be on the forefront in protecting consumers against emerging fraud and deception, including ‘astroturfing,’ on the Internet,” he said in the statement

Monday, August 03, 2009

Man's Best Friend....


Maxx
August 1994-
August 2009

In a world in which crafty and creative people work to create messages and images to influence decisions, we can only pause to reflect on the age-old wisdom that a dog is really man's best friend.

In honor of Maxx.

Always reliable, always there to provide comfort and solace, and infallible in providing unrequited love and warmth to those around him.

Sunday, July 12, 2009

Google: The Next Ponzi Scheme to Fail?

I've been a "Googler" since 1998; I've promoted its search tools to business associates and friends, and I've [cautiously] used Adwords and AdSense for a variety of client-related projects.

I use the word 'cautiously' because over time, I've repeatedly discovered that the Adwords program would charge me/my clients for clicks that didn't correspond to the actual web traffic statistics reported by two completely independent software applications that measure site visitor traffic.

The staff at Google explained this away by suggesting that ads that appear on the Google 'search network' might include ad placements on sites that are masked, or somehow can not be verified. That's when I thought of the account statements published by Bernie Madoff's "brokerage firm".

And then I noticed this article : http://seekingalpha.com/article/148238-google-the-next-ponzi-scheme-to-fail

Friday, June 26, 2009

My Social Network: Influencing Friends Purchase Decisions


My daughter is a choco-holic, so after reading a review about a new premium chocolate brand (Caoni Chocolate), I went online to their website and purchased a case. Its actually delicious. Perhaps because its made with 100% Arriba cacao, as opposed to 'blends' that almost all other premium chocolates are made with.

So I posted my happy experience on my Facebook page, then I tweeted about it. Then I made a comment about it on my LinkedIn profile. Why? I don't know, it seems to be the thing to do these days.

But, when I read about the interesting advertising applications promoted by Media6Degrees and 33Across, apps that installs cookies into a customer's computer, then "reads" the connections that I have when I log into my social network sites, and then magically and subliminally delivers ad messages to the people that are within my various social networks, I was intrigued.

Sounds phishy, right? Well, for one thing, I asked the people at Caoni if they use this type of stealth advertising, and they said they didn't. But they were as intrigued as I was by the idea.

I certainly don't mind sharing with friends, acquaintances, and friends of friends the product discoveries that I've made. I know lots of chocolate lovers, and this is actually a great find.

But, I don't like the idea that my social network connections are being exploited without my permission (and without my getting paid an introducer's fee!) in a manner by which 'connections' are being pitched on products that I bought (even though my friends don't necessarily know that I've bought it).

That said, the technology is interesting, and there's plenty of data to support the contention that people within my social network tend to share the same interests. Whether someone within a linkedin.com "hedge fund" group that I'm a member of would respond to an ad for Caoni, simply because another member of the same group purchased the product is an idea that I'm scratching my head about.

But, since the cost for this type of advertising is a fraction of traditional banner ads placed on publisher sites, I'd say its worth trying. And I'd definitely recommend the Caoni Chocolate!

Thursday, June 11, 2009

Branding Good Will


Now that I've got your attention by using a headline that inspired you to read further.....

That's right..we consulted with our Matador of Marketing Messages and he assured us that those simple three key words would prove the perfect attention grabber.

Contrary to the Web2.o rules, which dictate that for a blog to generate a following and be "truly successful", the blogger needs to blabber every day. How does that dic-tate?

Not tasty for us. We'll blog when we want to, when we have the time to, and only when we're truly inspired by an idea or a story.

After reading a NY Times profile about Goodwill Industries' expanding strategy to 'brand itself' and to position itself as a provider of "antique luxury items"--and otherwise embrace a traditional retailer strategy---all I can ask is "Why is it taking you so long to carpe diem???"

What Goodwill is doing: recasting itself (via albeit low-cost branding campaign means) and working to exploit an economic environment that's prompting consumers of all types to downsize their expenditures.


When Park Avenue princesses, Hollywood Celebs, Darien debutantes, and corporate exec wives are all contributing to trend setting shopping habits that celebrate second hand shops and the value of buying 'pre-owned goods' (including 'antique clothing'), any half-wit that's owned the "thrift category" for three generations should know that this economic period presents a business opportunity that happens once in a life-time.

Bottom line? Goodwill has apparently been 'ramping' their 'new branding' approach since before the current 'recession' technically started (sometime in 2007)--and the cylinders are starting to turn more quickly.

And what better name than "Goodwill" to use in the course of a branding strategy? If there's anything that consumers want right now, it's having a feeling of good will! After having Keogh's and savings mini-ed budgets being micro-ed, and after being Madoff-ed by either Bernie himself or Ben Bernake, we could all "get it" when it comes to the appreciation for spending less on luxury.

We typically say "Do it right, not right away." But to the senior exec team at Goodwill we say "People!. Lets move that bus!! Before you know it, the window of opportunity will come sliding down on to your fingers!"

By the way--thanks to Hiroko Masuike's images courtesy of the NY Times.

Thursday, May 14, 2009

Your Message Here


Storefront advertising isn't a new idea in the world of Out-Of-Home strategies, but as pointed out by journalist Stephanie Clifford, its become one of the more compelling strategies for advertisers--simply because there are plenty of empty storefronts in major cities and because the price is right.

What's next? Advertising billboards on the front lawns of all of those foreclosed houses spread across the country?

Maybe...but if SNL can hijack a copyrighted monicker we imprinted for CitiBank that we came up with six months ago ("ShittyBank")...no doubt some Ad agency is going to pitch the idea of billboard advertising or perhaps "wrapping houses with ads" --as they do with buses--to BofA..

Telepresence: Ahead of The Pack


We've been pontificating about video teleconferencing for a long time...most recently two months ago..when profiling a very interesting platform created by a Montreal-based company...

Lo and Behold...even Road Warrior Joe Sharkey, a columnist for the NY Times is 'getting it'...

Click on his picture to the right to read what he has to say...

Saturday, April 18, 2009

Seeing Is Believing

The previous post should be read twice..Perhaps only because Google technology confounds some of us..

Sunday, April 12, 2009

Monetizing Tweeting Tips

Yesterday, the NYT chirped in with their own article profiling the rapid trajectory of Twitter--and this a.m, Claire Miller pontificated in NYT Technology section with a "how is this going to be monetized?.."

What do I think?

1. Aside from the information overload that Twitter is contributing to, the pollutive impact on the intellectual environment, and the fact that I still can't figure out how to have tweets directed to my email, its obvious that everyone should be buying stock in cell phone carriers.

The additional txt messaging charges that are showing up on everyone's bills is going to provide plenty of cash for companies like Verizon and others--probably enough to subsidze the TARP and TALF bail out plans.

2. Sure, advertising is the obvious next layer that Twitter will embrace.

3. Applications? Just like Facebook opened up their architecture for innovative software companies to develop 'plug-in' and add-on apps that they can monetize, I'm betting on the guy that develops a micro-chip that will be imbedded into the brain--the one that transmits and displays to the brain all of the tweets and all of the Facebook 'updates' posted by the hundreds of 'social connects' that are stored in our cell phones.

Tune in.

Monday, March 23, 2009

The Perfect Product Spokesman...

Tough times call for tough measures. And when it comes to pitching a product in tough times, you need to plant your tongue firmly inside your cheek. Humor does sell.. After all, I recalled this enough to want to share it!

The Daily Show With Jon StewartM - Th 11p / 10c
Back in Black - Recession Winners
comedycentral.com
Daily Show Full EpisodesImportant Things w/ Demetri MartinPolitical Humor