Monday, May 21, 2007

Landing Page 101

Introduction

You need copy for your landing page but you're not sure where to start. First let's clarify what we mean by a landing page. A landing page can be a page that visitors come to after clicking on a promotional banner or link. Ultimately, the landing page must convince the visitor that they should stay on your site. You may also have a goal that you want accomplished, such as:

  • Signing up for a newsletter or filling out a förm
  • Buying a product
  • Reading informational pieces

What's going to keep them there? The structure, the language, and the visual appeal all play a part of it. Chëck out these tips to create a great landing page, or reinvent the one you already have.

The Structure

People arrive at your site looking for answers. They scan to see if they're in the right place and assess whether it's going to be a quick and easy visit or a long grinding one. Your landing page is the welcome wagon inviting them in and feeding them the information they need. The structure of the page will either pull them in and encourage them to fulfill your goal, or distract and cause them to cut out of there before getting the whole picture.

The structure of the landing page in general should be matching that of the banner, äd or link they clicked on to get them there. So for example, if your PPC Ad is targeting SEO articles, your landing page should discuss exactly that. If a Victoria Secret's äd for lingerie shows up and you clíck on it, you will be transferred to a landing page with the exact image and structure of the äd.

The Visuals

  • Copy placement – Strategic use of copy and graphics will catch the visitor's attention. Don't muck up the page with large, distracting graphics. Use plenty of whitespace and place your message in the central portion of the page rather than placing information down the sides, where the focus can be lost quickly. Keep the copy short. The visitor expects a precise message, so don't choke it up with tons of mindless prose.
  • Beauty is in the eye – Use a consistent color palette. If you have advertising or banners that link visitors to your website, make sure the concept and color scheme match across the board. It's also a great visual indicator for the visitor because they can easily identify that they're still in the right place.
  • Simplify – Remove any distracting elements like advertising banners, links, or additional blocks of information from the page and get down to the specific message.

The Goal

Before you design the landing page, decide what the goal of the page will be. If you're looking for newsletter subscribers, the goal will be to have the visitor enter their information and become a member of your mailing líst.

Be a Sleuth

Do your research. Keep your visitors in mind when building your landing page and tailor it to suit their needs. By narrowing your options and focusing on your visitor, you'll stay on target.

Keep Your Focus

Keep the focus on you. You've dangled a large poster board over their head and pulled them in. Now that you've got them, don't give your visitors a reason to wander.

Use a Call to Action

A call to action, such as 'subscribe now' or 'get this offër' reminds the visitor why they are on your website. Place them toward the top of your page. For users that want to clíck, it allows them to find it easily. For those who are still deciding, it's a great reminder.

Many sites place the consultation or contact förm directly on the landing page, which may not be such a bad idea. Again, you need glaring calls to action. Don't add several useless links on the page that will take the visitor back to your main site; rather include the links that will get them to actually purchase your product/service.

Write Like a Pro

No, you don't have to hire one to look like one. What's the best way to come off like a professional? Create landing pages with no grammatical or spelling errors. I recently hit a website offering 'discount holideys.' As I clicked out of there, I pictured the four-star flea-bag motel by the swampland I might have booked if I stayed.

Reassure

People get leery when they're asked for their personal data. If you're asking for personal information, make sure you have a credible privacy policy to back you up.

Wednesday, May 09, 2007

Staying in Front of Customers--

Marketing Sherpa's latest edition included a great article re: e-newsletters, including a customer-centric tactic that is too often overlooked: using surveys to elicit feedback..

Tip #3. Consider conducting surveys. We do about 10 per year involving various Sherpa reader groups (not everyone sees all of them) and then feed the results right back to the audience as articles.

What does this accomplish?
1. Demonstrates your interest in what your customer's interests really are
2. Provides a vehicle that makes it easy for your customers to provide their feedback
3. Gives you two different strategies to stay in front of customers. The #2 punch is delivering them the results of the survey...now they'll feel as if their feedback has actually been taken into consideration

Couple above with a prize for completing the survey (a coupon, a free something, whatever)...and now you are on the path to a consistent strategy that adds significant good will..and additional business

Saturday, May 05, 2007

Hedge Fund Mania-Gordon Gekko is Back

Having spent most of my career on or next to Wall Street, I've watched trends come and go, which inspired me to apply my intuitive skills to marketing and sales. After reading that 20th Century Fox is re-incarnating the infamous Gordon Gekko in a new film--of course starring Michael Douglas--only one thing came to my mind. The bubble is about to burst.

The original film, Wall Street, which was released in 1987 (about the time that most of day's PE and Hedge Fund czars were in high school) epitimozied the greed and glory of the pandemic Wall Street boom of the '80s. The timing of the film's release also marked the peak of a financial market cycle, which ended with one of the biggest crashes in the history of Wall Street.

The stark similarities between then and now are plainly obvious. Private Equity players are the new junk bond czars, who are accumulatng massive personal wealth of courtesy of historic-proportion leverage. Once again, this trend is about greed--and the benchmark of success is measured only by how many billions one has put into his pocket.

Good, bad, or indifferent (if I were one of the winners, of course I'd say its good), the fact is that entertainment media is the best benchmark for picking the top in the markets. Keep your shorts on--if media and entertainment projects focusing on Wall Street mania's are as predicative as they've been for the past 50 years, we're in for an interesting ride. The only difference today is that the moguls in hedge fund and private equity have accumulated so much cash, that when the bubble bursts, their mansions in Greenwich will be far removed from the epicenter...

Thursday, May 03, 2007

Why Do I Need A Website??

Part of my business includes helping legacy companies get with it and get on it (the internet).. Sounds silly, right?--Doesn't every company have a website??? duh!!

After all, in 1999, Andy Grove said "In 5 years, every company will be on the internet, or they won't be companies any more." Andy is certainly prescient, but like many others, he miscalculated the life expectancy of the modern dinosaur. More than 50% of small-to-medium sized businesses don't have a website. Its fair guess that many don't need a website, which makes that practice area of my business a bit challenging when my salespeople encounter the traditional obstacles.

And I won't even mention the number of businesses that built websites 5 years ago and have yet to make a change or update them...things like displaying a phone number to contact...
In any case, I tripped across a good third party article written by Gord Hotchkiss for Search Insider i.e. Why Do I Need a Website??...below is the excerpt.


What Web Site? I Don't Need No Stinking Web Site!

One of the challenges faced by ThomasNet, or for that matter, any online property that is targeting industrial manufacturers, is in convincing some of the advertisers of the need for establishing a Web presence. These are traditional and, very often, conservative businesses that have been around for decades, and they cast a jaundiced eye at anything too new, too trendy or anything that even vaguely smacks of "geekiness." In many cases, they've been turning out steel widgets and doodads that have a very specific niche market. They know their customers, and their customers know them. So why would they need a Web site? Why would they need to advertise on a search engine? And why do they have to worry about a global marketplace? All the reasons can be summed up in two words: things change.

Agents of Change

In 1990, the travel industry was a relatively stable place. Travelers went to the local travel agents and the travel agents acted as the channel for the information from various airlines, cruise lines, hotel chains and vacation companies to the consumer. They served a vital part of the value chain in the industry. And with something as highly personalized and variable as travel, it was hard to imagine how these travel experts could ever be disintermediated.

Even when the Internet started to gain traction and the first online agencies popped up in the mid-'90s, travel agent' place seemed relatively secure, because of many of the same reasons we currently hear from manufacturers: They knew their customers, their customers knew them and the exchange of information back and forth between the two parties proved the value of this relationship.

In 1995, the number of single-office travel agencies peaked at almost 22,000, according to the Airlines Reporting Corporation. And then things changed. The online travel agents upped the ante. They demystified travel and opened up control of information to anyone who had Internet access. Airlines and hotels readjusted their booking channels to be able to go first to online agencies, and ultimately, direct to savvy travelers. Online communities formed that allowed travelers to connect with others who'd been there, seen it and done it, getting firsthand advice of where to stay and how to get there. And by 2004, the number of single-office travel agencies had been cut in half. Less than 10 years and an industry was decimated. Things change quickly!

Look East for the Future

In 1999 Intel Chairman Andy Grove said, "In five years, all companies will be Internet companies, or they won't be companies at all." Grove may have been a touch optimistic in his timing (imagine, someone over-hyping the Internet in 1999), but I don't believe that takes away from the importance of his message. One of the mistakes that travel agents made, and the mistake that many small manufacturers are making again, is to assume that just because they're not interested in a global market, all other competitors are likewise uninterested in their market.

The balance of power in the manufacturing world is dramatically swinging eastward. Another sobering fact that I came up with in the preparation for my presentation was the fact that in the U.S., there are currently about 14 million jobs in manufacturing. In all G-7 countries combined (U.S., Canada, the UK, France, Italy, Germany and Japan), there are about 53 million manufacturing jobs. In China alone, there are almost 110 million jobs in manufacturing. A manufacturing powerhouse the likes of which we've never seen before is gearing up in Asia. And those Asian companies are desperately eager to learn how to use the Internet to connect with new markets right here, in our backyard. To add to what Andy Grove said, not only will all companies be Internet companies, we'll also have to become global companies. At the very least, we'll have to be acutely aware of our global competition