Thursday, December 30, 2010

Marketing High Tech Gadgets

Now that social media apps, along with all of those high-tech gadgets to support them have become ubiquitous across every demographic, including the over-65 crowd, this clip struck a funny-bone.

Warning: Put on your F-bomb helmet before viewing (even if F-bombs are no longer considered WMD's in the world of marketing and communications).


Tuesday, December 28, 2010

Predictions For 2011-Ahead of the Curve

As 2010 comes to a close, this is the time for prognosticators and pundits to offer their predictions i.e. what's going to be hot in 2011.

Striking to us that the thought leadership gurus are all in agreement on at least one 'game changer": video applications for businesses. We've been shouting about this for the past two years; only proving that we're prescient, even if the technology isn't quite ready for prime time. But, it is now.

According to a study by Verizon: Video will be among the most engaging business applications to take advantage of higher-capacity wireless networks for face-to face and face-to-machine.

In its Top 10 Strategic Technologies for 2011 report, Gartner says: Video is not a new media form, but its use as a standard media type used in non-media companies is expanding rapidly. Technology trends in digital photography, consumer electronics, the web, social software, unified communications, digital and Internet-based television and mobile computing are all reaching critical tipping points that bring video into the mainstream. Over the next three years Gartner believes that video will become a commonplace content type and interaction model for most users, and by 2013, more than 25 percent of the content that workers see in a day will be dominated by pictures, video or audio.
 

Obviously, the gray-beards that first pooh-poohed social networking as merely a "gimmick for college kids" have been scrambling throughout 2010 to secure a seat at the client's table, so its obvious that social media applications for business enterprise use will remain in the pole position for 2011.

For those gray beards that haven't lost their jobs this year, my prediction is that you'd better bone up on social network apps and video apps, or buy yourself a box of dinosaur crackers. 

Monday, December 13, 2010

PR Agent Personified

Some PR Agencies are a real crack-up. Humor is as humor does, courtesy of pal Jane Wells


Friday, December 03, 2010

Mobile Marketing: Food Trucks Offer Tasty Guerilla Tactics to Swallow

You've heard about this idea: using food-vending trucks to burnish brands. Its an OOH strategy that's been written about and employed for months.

The fact that the NYT wrote a piece last week is only because a Forbes blogger wrote about it the week before, and that posting was preceded by a dozen other media observations over the past year.

That said, you know its a really great idea when Trojan takes over a bunch of independent trucks hawking fresh oysters and clams on the half shell!

No, it hasn't happened yet. Here's a Shout Out to Bruce Fleming at Church & Dwight: We'd be happy to execute that strategy on your behalf! Oh Boy!--we can think of plenty of easy-to-swallow brain teasing tag lines for that campaign!

Monday, November 15, 2010

Social Media and Corporate Communications: The Genie is out of the Bottle

For all of those companies large and small that now embrace the use of social media apps to extend their brand image and brand message, you're no doubt employing dedicated marketing teams composed of 20-somethings to tweet away (and respond to twits that are bad-tweeting you), as well as manage facebook/your-company-name pages, and other social media messaging.

For those of you that are encouraging your employees to use these same tools via their personal facebook pages, or their personal tweets, well, the genie is out of the bottle. You've now abrogated control of the message and the mood, and you're hoping that your employees are savvy enough to insert the appropriate messages on behalf of your company (without having been subjected to a training program specific to "how to position us via social media platforms).

Lets not forget about  employees that might be using social media apps to vent their frustrations, or perhaps leak certain bits of corporate intelligence that's not intended for distribution outside the company's four walls.

There are a growing number of third-party applications that can deliver social media messages via a single dashboard, and can therefore log who is saying what from inside your company. More common: applications (very inexpensive) that sniff across the internet and locate any/all messages that pertain to your brand. "Engage121" is one good example...

Obviously, consumer brands should view these monitoring apps as a must have. For financial service companies, or any other enterprise that's regulated by government entities, the ability to keep your finger on the pulse of who is chattering (or tweeting) about your brand, what they're saying, and why they're saying it is integral to maintaining your competitive edge.

In the old days, they called it Business Intelligence. In today's world, its simply Smart Business.

Nextpoint's "Cloud Preservation" app and "SocialLogix" are just two software companies that purportedly provide these types of tools.

Neuromarketing 101-Making Ads That Whisper to the Brain

Three weeks ago, (via LinkedIn update) we spotlighted an interesting text book "The Buying Brain," authored by A.K. Pradeep, the founder/ceo of NeuroFocus, and detailing the science of neuromarketing within the world of advertising and brand strategy.

Lo and behold, this Sunday's NY Times afforded writer Natasha Singer a half-page in the Business Section ("Slipstream") to report on this exact same burgeoning science. OK, we're not saying that we're prescient per se, merely that we're pretty good on keeping our finger on the pulse of techniques that might be game changers.

What is neuromarketing? At its most basic, engineers are utilizing brainwave responses to certain stimuli, and these responses purportedly mitigate the need to conduct traditional [and arguably unreliable] focus studies with respect to the success (or lack of) specific advertising creative developed by ad agencies. 

For example, scientific brainwave studies have determined that print ads (and consumer package labels) trigger the most important responses when they include photo elements, and when said images are placed to the left, and syntax (copy) are placed to the right.

Another finding: "novelty" within ad design is a winning approach. JetBlue is a brand that wins awards for novelty...messages that inspire thought, humor, ambiguity, and even those that intentionally incorporate "error" are, according to "marketing neurologists", considerably more effective than plain vanilla mainstream ads that might have been conceived by Don Draper's uncreative counterparts.

"Buying Brain" dedicates several chapters to what works and what doesn't when marketing to the most sought after demographic: Moms.  To my friends at MomsTown.com; this book should be required reading for you and your mayors!
 

Monday, November 01, 2010

#Negative PR is a Positive? Yes. No. Maybe.

There’s no such thing as bad publicity — better that people are talking about your brand than not, period..

An old cliche, for sure. And, its topic that's inspired great spirited debate (often over late afternoon spirits) for generations of Madmen. Its even one that this blogger subscribes to most days of the week.

A must read article on the age-old question “Can negative publicity actually have a positive effect?” can be found by Rob Walker in this past Sunday's NYT Magazine section.

Walker's article--which references a recent scientific study on the topic, strikes to the heart when reflecting on a recent GAP Inc. PR episode; one in which the icon clothier took steps to make a dramatic change to their corporate logo, and encountered big blow back from fans. Taking two steps back, GAP then announced they would not in fact change the logo (despite having spent only how much cash on a brand re-burnishing initiative.

Walker posits:  "What’s the real impact of such a P.R. misstep? Marketing and business experts constantly warn about the dangers of ending up on the wrong side of public opinion, particularly in the age of social media, when gripes and mockery seem to explode overnight.."

You don't have to be Lloyd Blankfein to click on the title link to read the full article..(Hats off to Rob Walker!

Wednesday, October 20, 2010

White House Embraces Online Corporate Videos aka "Sizzle Reels":

However self-serving this posting might seem to those professional service firms that the author has solicited (to produce sizzle reels for their respective web sites (and large audience presentations), per story in today's NYT the fact that the White House is now embracing this strategy should speak volumes to those that have been deaf to my "screaming".

I'm not opining on the content of White House Economist Austin Goolbee's presentation, even if Austin shares my penchant for doing stand-up comedy. [Economists, in my humble opinion, rank right up there with stock traders that rest their laurels on technical analysis; they're chart readers. Charts and graphs tell you what happened yesterday, but are not necessarily accurate road maps to what's going to happen tomorrow.

See my post "Don't Be a Twit.." to appreciate that we've frequently been in the advance army when it comes to embracing new media applications for businesses.  The clip below is just another piece of illustrative evidence as to the relevance and importance of using video to broadcast your message in today's world.

Monday, October 18, 2010

Social Media Networking: In the words of Scott McNealy

Sun Micro System's founder Scott McNealy was prescient when he said back in the early 1980's:
"..The network is the business, the network is the future, and the network is what matters."

Although McNealy was referencing the power of network computing [devices] as opposed to the power of social networking, that same phrase has become the driving force for the Internet's most powerful utility.

Friday, October 15, 2010

Quant Marketers and Black Boxes Replacing Mad Men??

Now that the miners in Chile are free, and the sludge in Hungary is abating, the top news topics of the week have been social media and politics (argh...that last phrase needs to be updated...how about calling it "bobblics" (as in "bobble head")?

Since our theme for several of the past postings has focused on social media apps from the perspective of MadMen marketers, Bloomberg LP's Ryan Flinn wins the coverage award of the week in connection with the story he filed today: Marketers Mine Facebook, Twitter Posts to Duck Brand Snafus

Ryan Flinn's story: profiling a contest sponsored by a consumer product company soliciting quant-centric marketing companies that would mine social network messages to determine the answer to what is seemingly a simple question: "Why do men wear stuble?"...The hoped-for prize: a slug of new contracts from the consumer product company for the quant company that demonstrates the greatest skill at delivering top analysis of granular messages purged from social media sites...

I thought I knew the answer to the $64 million question right away. As plain as the nose on my face..or our face. Let's see...men have stubles because the recession is forcing men to cut back on shaving cream so they don't have to cut their facial hair..?? mmmm...men wear stuble because women say it feels good on their...?? whatever.  mmm...men wear stuble because its something they can scratch in public, without making  a scene.. ?? I'm thinking...nah!...that's not why men wear stuble!

But before shouting out my answer to my computer screen, I wanted to get scientific back-up, so I reached out to (8) gals in my network..living in different parts of the country and ranging in age from 18-55; pretty much the same profile/demographic of the social media applications that were interrogated by a two-ton computer system.

The answer I came up with was [not surprisingly] the same answer provided by the winner of the above-noted contest.

The moral to the story? For brand marketers reading this snippet: it could have merely cost you 2 hours of my time (a fraction of the cost of the study's undertaking, and a fraction of the cost of future 'market research' that you'll be investing in) to get the same answer that Hal the Computer can deliver.

Don't get me wrong; I'm a traditional madman, but I also love granular data and black boxes; their utility is confirming what intuitive experts have concluded. Spend wisely, not lavishly.