Since this blogger has remained an outspoken advocate of using video to extend a message since, well, since soon after this blog launched 8 years ago, today's very-nicely written piece courtesy of Kate Murphy, New York Times deserves a hat's off. For marcom czars advising wing-tip clients (and entrepreneurs), here are the take-aways for those who have embraced video messaging..but may not be doing it just right.
Caveat-the article is geared towards those who hope to create a viral effect after uploading their elements to YouTube. But the take-aways below should be equally useful to those creating corporate sizzles..
It boils down to narcissism. If you’re an aspiring video blogger,
remember, it’s not about you, it’s about who is watching you. Be
conscious and considerate of your audience and its needs, rather than
getting mired in your own egotism or insecurity. (It’s good advice for
life but essential to making quality video.)
Of course you want to have a decent camera. “If you have an iPhone or Android phone, you pretty much do,” said Eddie Codel,
a video consultant in San Francisco, who produces content mostly for
corporate clients. A hand-held video camera is nice and offers more
features and flexibility, but your smartphone is fine. The only additional equipment you might consider is a separate lavaliere or lapel microphone ($100-$200) for clearer audio. And if there isn’t enough ambient light to illuminate your face, spring for a clamp lamp
($10-$20) that you can find at most hardware stores. No one wants to
watch you talking in the dark like someone in a witness protection
program. For a flattering glow, Mr. Codel suggested putting wax paper in
front of the lamp to diffuse the light.
If you can’t communicate in an interesting, entertaining, energetic way —
I don’t care how much education you have, how brilliant you are, how
many degrees you have — it’s going to be painful to watch you,” said Karen Melamed, a television producer and online video consultant in Los Angeles. “Dr. Phil is not on TV because he’s the best therapist in the world, and Paula Deen is not the best chef in the world. They are good performers.”
Objective and opinionated insights on current trends in corporate branding, advertising, marketing, sales, and PR communication strategies; all colored with pithy punditry and comments on the current events of the day.
Thursday, February 14, 2013
Wednesday, January 30, 2013
Positioning Your Presentation & Communicating Your Message: Story-Telling 101
Courtesy of LeadershipIQ's Mark Murphy--one of my very favorite gurus:
There isn’t a presenter alive that doesn’t want their audience absolutely riveted; sitting on the edge of their seats with rapt attention. Yet, the reality in most presentations is that the audience is sitting back, kind of relaxed and spacing in and out.
Here Leadership IQ CEO and best-selling author, Mark Murphy, shares some ways anyone can deliver a killer presentation.
Q: You say storytelling is a critical element in delivering killer presentations that really catch and keep an audience’s attention. How does that work?
MM: It’s all about dopaminergic response. Basically, when something really interesting, like a good story, happens, the brain starts to light up. And if the story is really exciting, the amygdala gets involved (that’s what you want) and says, “Wow! This is fascinating stuff! I’ve got to start activating some of the other chemicals in the brain—we’ve got to pay close attention to this!” So it goes and starts activating dopamine, which is a neurotransmitter for highly pleasurable things, highly attentive things.
And whoa! Once dopamine gets involved people really start to pay attention. Plus dopamine helps sear whatever it is folks are experiencing (in this case, your killer presentation) into their memory so they don’t forget it. So a great story is a way of getting the brain to say, “I am really engaged with this. I don’t want to miss a word that’s being said here. I am going to remember every word I hear.”
Next time you’re listening to someone else’s presentation, pay attention and see if you experience any moments that leap out at you and just get seared into your brain. Where you walk out of there quoting something you just heard to everyone you run into that day. If you don’t have that kind of experience then it is likely that the person speaking didn’t get anywhere near activating anything beyond your prefrontal cortex. They didn’t get into your limbic system, and they certainly didn’t excite your amygdala.
Q: So what’s the secret to telling a great story that excites the amygdala?
MM: There are a number of different ways to tell stories that really get people’s attention. Here’s one that uses an unexpected twist. Imagine you began a presentation by saying, “Six months ago, we upgraded our servers. Our website visitor capacity doubled. Our website loading speed tripled. And our profits dropped by 80%.” You can do something like that. Take your audience in one direction and then all of a sudden take them in a totally different direction. That’s one of those things that will make people’s heads spin a bit and get them to think, “Wait a minute, did I just hear what I thought I heard? I better start listening more closely.” You can also tell stories that build an emotional connection or introduce a startling fact.
Q: What’s one big thing to avoid when giving a presentation?
MM: Narcissism. When you talk about others more than you talk about yourself, that’s good. But when you talk about yourself more than you talk about others, that’s bad. But that can be challenging in some presentation situations. Leadership IQ teaches presenters to apply the Narcissism Ratio which is a little check that signals when it’s time to tell a story or to talk about somebody or something other than yourself. That way you don’t spend 20 minutes talking about all of the awards your company has won – something about which your audience probably doesn’t care. And it directs you to talk about something about which they do care, something that’s really going to activate them and get them on the edge of their seats.
To apply the Narcissism Ratio to your next presentation, keep track of how many times you say “I” or “me” versus the number of times you say “customers” or “employees” or “you” or “they” or anybody other than you. It takes some practice, but it’s really quite an effective way to keep your finger on the pulse of where your presentation is going as it happens. That way you are always on track and making sure your audience stays fully engaged.
For more tips on delivering memorable presentations, join us for our upcoming webinar The Secrets of Killer Presentations.
There isn’t a presenter alive that doesn’t want their audience absolutely riveted; sitting on the edge of their seats with rapt attention. Yet, the reality in most presentations is that the audience is sitting back, kind of relaxed and spacing in and out.
Here Leadership IQ CEO and best-selling author, Mark Murphy, shares some ways anyone can deliver a killer presentation.
Q: You say storytelling is a critical element in delivering killer presentations that really catch and keep an audience’s attention. How does that work?
MM: It’s all about dopaminergic response. Basically, when something really interesting, like a good story, happens, the brain starts to light up. And if the story is really exciting, the amygdala gets involved (that’s what you want) and says, “Wow! This is fascinating stuff! I’ve got to start activating some of the other chemicals in the brain—we’ve got to pay close attention to this!” So it goes and starts activating dopamine, which is a neurotransmitter for highly pleasurable things, highly attentive things.
And whoa! Once dopamine gets involved people really start to pay attention. Plus dopamine helps sear whatever it is folks are experiencing (in this case, your killer presentation) into their memory so they don’t forget it. So a great story is a way of getting the brain to say, “I am really engaged with this. I don’t want to miss a word that’s being said here. I am going to remember every word I hear.”
Next time you’re listening to someone else’s presentation, pay attention and see if you experience any moments that leap out at you and just get seared into your brain. Where you walk out of there quoting something you just heard to everyone you run into that day. If you don’t have that kind of experience then it is likely that the person speaking didn’t get anywhere near activating anything beyond your prefrontal cortex. They didn’t get into your limbic system, and they certainly didn’t excite your amygdala.
Q: So what’s the secret to telling a great story that excites the amygdala?
MM: There are a number of different ways to tell stories that really get people’s attention. Here’s one that uses an unexpected twist. Imagine you began a presentation by saying, “Six months ago, we upgraded our servers. Our website visitor capacity doubled. Our website loading speed tripled. And our profits dropped by 80%.” You can do something like that. Take your audience in one direction and then all of a sudden take them in a totally different direction. That’s one of those things that will make people’s heads spin a bit and get them to think, “Wait a minute, did I just hear what I thought I heard? I better start listening more closely.” You can also tell stories that build an emotional connection or introduce a startling fact.
Q: What’s one big thing to avoid when giving a presentation?
MM: Narcissism. When you talk about others more than you talk about yourself, that’s good. But when you talk about yourself more than you talk about others, that’s bad. But that can be challenging in some presentation situations. Leadership IQ teaches presenters to apply the Narcissism Ratio which is a little check that signals when it’s time to tell a story or to talk about somebody or something other than yourself. That way you don’t spend 20 minutes talking about all of the awards your company has won – something about which your audience probably doesn’t care. And it directs you to talk about something about which they do care, something that’s really going to activate them and get them on the edge of their seats.
To apply the Narcissism Ratio to your next presentation, keep track of how many times you say “I” or “me” versus the number of times you say “customers” or “employees” or “you” or “they” or anybody other than you. It takes some practice, but it’s really quite an effective way to keep your finger on the pulse of where your presentation is going as it happens. That way you are always on track and making sure your audience stays fully engaged.
For more tips on delivering memorable presentations, join us for our upcoming webinar The Secrets of Killer Presentations.
Wednesday, January 02, 2013
Marcom Resolutions for 2013- GS Exec Didn't Get The Memo?
In the spirit of "..'Tis the season to opine about resolutions for the new year..." we noticed 2 media articles today that inspired comment.
1. WSJ's "Money's No Object for His Stereo Types" .
This article profiles the Manhattan-based uber luxe business "catering to sound system/stereo aficionados for whom "money is no object", according to the business owner and former corporate litigator-turned-Crazy Eddie-to-the-ridiculously wealthy.
Apparently, one (presumably senior) Goldman Sachs employee didn't read what any half-wit would think was an existing internal memo that eschews employees from being profiled by the media whenever the topic of conspicuous consumption is being reported. This fellow not only spoke with the WSJ reporter who wrote the article, but acknowledged having just spent more than $200k to outfit his home with a state-of-art sound system. Although he did request that his name not be used for the article, the fact that he avowed being a Goldman Sachs employee would seemingly be in bad taste, particularly on the eve of a fiscal cliff agreement that imposes significant hits to the average Joe's take home pay.
On a more proactive point, WSJ's "How to Be a Better Boss in 2013" came equipped with elementary reminders for corporate execs and entrepreneurs.. The take-aways included the following:
1. WSJ's "Money's No Object for His Stereo Types" .
This article profiles the Manhattan-based uber luxe business "catering to sound system/stereo aficionados for whom "money is no object", according to the business owner and former corporate litigator-turned-Crazy Eddie-to-the-ridiculously wealthy.
Apparently, one (presumably senior) Goldman Sachs employee didn't read what any half-wit would think was an existing internal memo that eschews employees from being profiled by the media whenever the topic of conspicuous consumption is being reported. This fellow not only spoke with the WSJ reporter who wrote the article, but acknowledged having just spent more than $200k to outfit his home with a state-of-art sound system. Although he did request that his name not be used for the article, the fact that he avowed being a Goldman Sachs employee would seemingly be in bad taste, particularly on the eve of a fiscal cliff agreement that imposes significant hits to the average Joe's take home pay.
On a more proactive point, WSJ's "How to Be a Better Boss in 2013" came equipped with elementary reminders for corporate execs and entrepreneurs.. The take-aways included the following:
The "reply to all" button is among the most misused—and reviled—pieces of office technology. At best, an accidental click can lead to an inbox-clogging chain of messages. At worst, it can cause a personal embarrassment before the entire company
Set clear goals slightly beyond your current abilities and list specific actions that advance you toward that goal. Those hoping to move beyond the plateau should also seek feedback. Without frank, even harsh, feedback, progress will likely stall.
You need to get out of your comfort zone.
A successful manager needs to convince people to do things. Frame a choice as leading to a potential loss rather than a gain. This can create a sense of stress—and help managers get things done. Example: A study in which a group of executives were presented a proposal for an IT project. Twice as many in the group approved the proposal if the company was predicted to lose $500,000 if the proposal weren't accepted, compared with a scenario that predicted that the project would lead to profits of $500,000.
Favorable outcomes almost double when we identify common ground with the other party in a negotiation. Find similarities between you and your customer—such as the car you drive or the age of your kids—and express them before you start negotiating with them over a contract or a price.
Achieving any goal means grabbing hold of these opportunities before they slip through your fingers. One solution: If-then planning. Not only decide what you need to do, but also decide when and where you will do it, in advance. The general format of an if-then plan looks like this: If — occurs, then I will —. For example: When it's 3 p.m. today, then I'll stop whatever I'm doing and work on that project; If it's Monday, Wednesday, or Friday, then I'll go to the gym before work; If it's Tuesday morning, then I'll check in with all my direct reports.
Friday, December 14, 2012
Newtown CT Elementary School Massacre: When Will Corporate Executives Address The Issue of Gun Control
This writer has often used this blog
as a tongue-in-cheek vehicle to spotlight the interesting, and sometimes
ludicrous corporate marketing messages. The event that took place in Newtown
CT--a few towns from where I live--compels me to opine from a different bully
pit.
The topic of gun control in
this country has been dominated by the NRA. The underlying thesis advanced by
the gun lobby--and the one that waves the 2nd Amendment i.e. "our right to
bear arms" is ostensibly embraced by an overwhelming number of American
citizens. Who can't scratch their head when being told "Guns don't
kill people, its people that kill people" ??
Let's put aside the fact that 'the
overwhelming number of American citizens' are lemmings who take for granted the
nonsense spewed by the media, or through the media courtesy of
advertising paid for by those attempting to influence "the overwhelming
number of American citizens." And it works--as best evidenced by the
'overwhelming' number of lemmings that are elected to public office and find
themselves in the position to legislate.
The 'framers' of the Constitution
introduced the 2nd Amendment because we lived in a world that required
Americans to defend themselves against a foreign government that wanted
to impose its muscle on a people that fled that country (and many others in
Europe) in order to build a democratic, law abiding, free land.
Ironically, Britain--the country we wanted to arm ourselves against, has always
had rigorous laws prohibiting citizens from acquiring fire arms.
But, I digress. Let's take a look at
the United States in 2012. The events in Newtown CT were caused by someone
using an automatic weapon. How or why any individual citizen should be allowed
to purchase an
automatic weapon, or the ammunition needed to fire such a
weapon is beyond any rational explanation.
Gun proponents claim that aside from
the "rights granted by the Constitution", they use assault
rifles/automatic weapons for hunting. Hunting what?! Deer? Rabbits? Elephants?
Is it actually "normal" to believe there is a sport in killing
animals with machine guns??
Sunday, November 11, 2012
Celebs Embrace Social Media On-Line Megaphone to Build Brand Bank Accounts; Get On the Bus or Get Run Over By It.
Like it or leave it, according to today's front page of the NYT Sunday Business section, celeb's use of social media (think Facebook and Twitter) has become a cottage industry for algo and data mining geeks who can turn cottage cheesy celebs into brand icons--and more importantly, introduce a data point for sponsored spokespeople's agents that can be used as a tipping point during contract negotiations.
Sure, you've heard this all before; marcom gurus have been touting social media for dozens of months, but now its gone institutional, and it's a practice area that hasn't gone unnoticed by the most brand burnishing Baristas. Case in point: :the who's who backers of "theAudience", the most recent digital media consigliere to capture the mind share of marketing and sponsorship execs. Underwriters of this shop include William Morris Endeavor, Lionsgate, Universal Pictures — and one tech superstar, Sean Parker,
"..After largely ignoring social media — allowing fake Facebook pages to proliferate, sticking with tried-and-true publicity stops like “Entertainment Tonight” — stars and agents are realizing en masse that they need to get on that train.."
Sure, you've heard this all before; marcom gurus have been touting social media for dozens of months, but now its gone institutional, and it's a practice area that hasn't gone unnoticed by the most brand burnishing Baristas. Case in point: :the who's who backers of "theAudience", the most recent digital media consigliere to capture the mind share of marketing and sponsorship execs. Underwriters of this shop include William Morris Endeavor, Lionsgate, Universal Pictures — and one tech superstar, Sean Parker,
"..After largely ignoring social media — allowing fake Facebook pages to proliferate, sticking with tried-and-true publicity stops like “Entertainment Tonight” — stars and agents are realizing en masse that they need to get on that train.."
The British comedian Russell Brand says theAudience has
helped him sell out shows “without any paid advertising”; the company also
advises him on where to route tours, based on the geography of his fan base.
“It’s a smart way to talk to my fans directly and in a bespoke manner,” Mr.
Brand says.
The take-away: whether you're a fading star or an aspiring A-lister, social media + computer geek guidance is a low-cost strategy that can (according those who charge fat fees for finessing your message and build your follower list in a manner that builds your brand bank account.
Tuesday, November 06, 2012
Getting Nostalgic with Comfort Marketing; Macy’s Makes a Movie
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| Copyright 2012 The New York Times Company |
If you are first time visitor, I'm a big fan of this type of advertising (go ahead, you can call it branding if you want), and the NY Times presumably piggybacked on our opining about this topic after they [coincidentally] ran on a piece on this very topic last January, immediately after we talked about it..
They're baaackkk! Courtesy of a great piece in today's NYT written by Stuart Elliott, Macy's is set to launch a TV ad campaign (and presumably, complemented by an online and a mobile-device compatible version) which "artfully co-mingles" Boy Bieber, Donald "You Can't Trump This!" Trump, Martha Stewart and Taylor Swift with clips of Edmund Gwenn aka Kris Kringle from the 1947 iconic film, "Miracle on 34th Street."
“The Macy’s campaign is indicative of a trend on Madison
Avenue known as comfort marketing, using nostalgia to woo consumers
during the uncertain economy. Other examples include revivals of familiar brand
characters like Speedy Alka-Seltzer as well as campaigns that commemorate milestone
anniversaries.”
For all of you marcom gurus and talking heads that have the
attention of corporate sponsors, this is a strategy that always works well, if
executed with creative thinking..
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