Monday, March 17, 2008

Name That Firm: What Should You Call Your Business?

We're in the midst of trying to come up with a name for a boutique product licensing/distribution firm that started out specializing in licensing and manufacturing rights to innovative/disruptive technology products, and has since grown to the point where we have multiple products under our umbrella; extending across environmentally- friendly consumer goods, health care products, eco-friendly cleaning products for commercial application, food, and some technology widgets.

At the moment, the firm has a next generation, alcohol-free hand sanitizer product line, a lubricant made from mineral oil that is Green Seal certified and best described as the eco-friendly alternative to WD 40 (making it a great product for both the consumer and commerical marketplace), and some food products that are Fair Trade certified. We also continue to look at software and hardware products.

My partners and I have been trying to come up with a moniker (which is currently Mata Global Solutions) to a name that will resonate i.e.--encompass the unique nature of products that we are licensing/distributing, can perhaps be universally applied to the products we are licensing (a tough one considering the breadth of products), and can be easily incorporated into a URL for optimal search engine strategies.

Today's WSJ profile "Name That Firm" is a solid primer do's and don't(s) when it comes to putting up a marquee for a business.

Here are good excerpts from the WSJ article:

FIND THE UNIQUE

The first step is usually pinpointing the company's unique value or service. Companies should ask themselves, "What are you doing to bring value to potential customers and what's your vision?" says Scott Kuehl, president of BrandResolve LLC, a St. Cloud, Minn., brand-consulting firm.

BUT DON'T BE OBSCURE

AVOID THE MUNDANE

Indeed, companies trying to create a unique brand sometimes err by choosing a name that describes too closely what they do. "When a company tries to describe its services, it usually makes the company sound generic," says Mr. Montoya. The names of many successful companies don't describe what they do, he says.

[image]
Josh Robbins of Geckotech.

Names that describe a company also require a greater investment to promote the name in the marketplace, says Steven Winokur, CEO and founder of Turning Point Strategies, an Atlanta-based branding consultancy. "The only way I know how to do that is through repetition," he says. "You have to get people to see it many times."


GET REACTIONS

The best way to gauge the effectiveness of a small-business name is to find out how it resonates with people outside the company. It's an "ask people" question, says BrandResolve's Mr. Kuehl.

If people respond using phrases that echo the company's mission, that's good, he says. A catering company whose goal is to create irresistible, sinfully delicious food, for example, would know a name was right if people said it made them think of food that is "wicked good" or "devilishly tasty," he says.

Mr. Montoya says that people also should find a name memorable and easy to look up, either in phone listings or on the Web. The easier a name is to remember, the more it will benefit from referrals, he says. Similarly, a name that's hard to spell makes a company hard to find.

David Placek, president and founder of Lexicon Branding Inc. in Sausalito, Calif., notes: "You want to make people think a little bit -- not a lot. But if we don't make them think at all, they will walk past."

DOMAIN DO'S AND DON'TS

Check on the availability of a domain name, as Pacific Biosciences did, before making a final decision. An Internet domain name should be closely related to the company's name and make sense to users, says Mr. Winokur

Mr. Placek, however, cautions against sacrificing an effective name if the domain isn't available. He notes that many people surfing the Web don't look for corporate Web sites by remembering a domain name. Instead, he says, they type the company's name into Google, and then click on a link that is listed.

"Companies shouldn't sacrifice memorability and creativity [in a name] just to have a URL," he says.

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